MGB Insurance Brokers Limited Privacy Notice MGB Insurance Brokers Limited (MGB) is an insurance broker whose main service is the arranging of insurance policies. In order for us to arrange a policy we need to collect and process certain information about the policyholder and those covered by the policy. Similarly, in order to administer a claim we need to collect and process certain information about claimants and other parties involved in the claim. MGB takes its responsibilities to protect your personal data very seriously. Data Controller MGB is the Data Controller in respect of the personal data it receives in carrying out its contractual services on behalf of its clients. Full contact details are shown below in the section headed ‘Contact details for enquiries about this privacy notice or matters regarding your rights’. Rights of Individuals Rights under existing data protection legislation will be extended with the introduction of the General Data Protection Regulation (GDPR) on 25 May 2018. withdraw consent; where you have provided consent to marketing or processing sensitive information transfer your personal data to another Data Controller have your personal data removed or deleted have your personal data corrected if it is inaccurate to restrict processing where your personal data is inaccurate or the processing is unlawful to access your personal data and information around its not be subject to automated decision making and profiling object to direct marketing Certain rights (erasure, restriction of processing, objecting to processing, removal of consent), if exercised, may prevent us administering a policy or claim What information do we collect? Personal Data Categories of data Type of information processed Where the data comes from Who we disclose the Purpose of processing Lawful basis of processing Individual Information Name, address, marital status, date and place of birth, nationality, employer, job title, employment history, family details and their relationship to you Insurance Your family Your employer Credit reference agencies Other intermediaries or market participants, Insurers and Companies within the Insurer’s Group and their agents (e.g. auditors) Reinsurers Our agents and brokers Credit reference agencies Sanction checking service providers Auditors Anti-fraud databases Ombudsman Setting up as a client including possible fraud, sanctions, credit and anti- money laundering checks Policy administration and complaint Claims handling Marketing Business continuity and disaster recovery Effecting payments Contract Legal obligation Legitimate interest Consent Policy Information Information about the quotes you receive and the policies you take out Insurance Your family Your employer. Credit reference agencies Other intermediaries or market participants, Insurers and Companies within the Insurer’s Group and their agents (e.g. auditors) Reinsurers Our agents and brokers Credit reference agencies Anti-fraud databases Managing you as a client including communication, collecting any appropriate premium Claims handling Policy administration and complaint handling Contract Legal obligation Legitimate interest Consent Financial Information Premiums and claims paid on your policies Bank account or payment card details Income and other financial information Insurance intermediaries or other insurance market participants Your family Your employer Credit reference Other intermediaries or market participants, Insurers and Companies within the Insurer’s Group and their agents (e.g. auditors) Reinsurers Our professional advisers, agents, third party service providers, agents and brokers Credit reference agencies Anti-fraud databases Other intermediaries or market participants Credit reference agencies Anti-fraud databases Ombudsman Collecting and returning any appropriate premium Payment of claims and related expenses Policy adminsitration and complaint handling Contract Legitimate interest Statutory and anti- fraud information Name, date of birth, address, credit history, credit score, sanctions and information from anti-fraud databases concerning you Insurance intermediaries or other insurance Your family Your employer Credit reference agencies Anti-fraud databases, sanctions lists, court judgements and other agencies and professional bodies Other intermediaries or market participants, Insurers and Companies within the Insurer’s Group and their agents (e.g. auditors) Our professional advisers, agents, third party service providers, agents and brokers Credit reference agencies Anti-fraud databases Auditors Ombudsman Regulators and law enforcement authorities Setting you up as Contract Legal obligation Claim Information Information about previous and current claims Insurance intermediaries or other insurance market participants Family and Credit reference agencies Anti-fraud databases, claimants, defendants, witnesses, experts including medical experts, loss adjustors, solicitors and claims handlers Other intermediaries or market participants, Insurers and Companies within the Our professional advisers, agents, third party service providers, agents and brokers Credit reference agencies Anti-fraud databases Managing insurance and claims Claims handling Administering regulatory and Administering complaints Contract Legal obligation Compliance with a legal obligation Special Categories of Data Categories of data Type of information processed Source of the data Who we disclose the data to Purpose of processing Lawful basis of processing Individual Information Health information and medical reports Insurance intermediaries or other insurance market participants Your family Your employer Credit reference agencies Anti-fraud databases, sanctions lists, court Other intermediaries or market participants, Insurers and Companies within the Insurer’s Group and their agents (e.g. auditors) Our professional advisers, agents, third party service providers, agents and brokers Credit reference agencies Anti-fraud databases Auditors Ombudsman Setting you up or managing you as a client Claims handling Policy administration and complaint handling Legal Obligation Consent Legitimate interest Categories of data Type of information processed Source of the data Who we disclose the data to Purpose of processing Lawful basis of processing Statutory and anti- fraud information Criminal records and convictions Insurance intermediaries or other Your family Your employer Credit reference agencies Other intermediaries or market participants, Insurers and Companies within the Insurer’s Group and their agents (e.g. auditors) Our professional advisers, agents, third party service providers, agents and brokers Credit reference agencies Anti-fraud databases Auditors Ombudsman Regulators and law enforcement authorities Setting you up as a client including possible fraud, sanctions, credit and anti- money laundering checks Contract Legal Obligation Use of Consent In order to arrange insurance cover and administer insurance claims, in certain circumstances we may need to process special categories of personal data, such as medical records and criminal convictions. This consent allows us to share the information with insurers, intermediaries and reinsurers that need to process the information in order to undertake their role in the insurance market. Where you are providing us with information about a person other than yourself, you agree to notify them of our use of their personal data and to obtain such consent for us. Individuals may How we protect your information Your privacy is important to us and MGB has in place a number of controls to prevent unauthorised or unlawful processing or the accidental loss, destruction or damage of your information. Those organisations we share personal data must follow strict security and organisational procedures in the processing, storage, destruction and disclosure of your information Data retention Your personal data will only be kept for as long as it is necessary for the purpose it was collected for. Transfer of personal data outside the EEA Insurers and reinsurers can be UK or EU based and they can have Group companies worldwide. The insurers and reinsurers are responsible for complying with the EU GDPR or equivalent. We will not transfer personal data to any other recipients in other countries that do not provide an adequate level of data protection. Contact details for enquiries about this privacy notice or matters regarding your rights If you have any questions or comments relating to this privacy notice or MGB’s data protection policies generally, or if you wish to exercise any of your rights under Data Privacy Section MGB Insurance Brokers Limited Queen Elizabeth House 4 St Dunstan’s Hill London EC3R 8AD Email: Complaints If you are Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Telephone: 0303 123 1113 Website: www.ico.org.uk Cookies policy Cookies are information packets sent by web servers to web browsers, and stored by the web browsers. The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers. There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date. Cookies on our website Refusing cookies Links to other websites Our website may contain links to other third party websites. If you follow a link to any of those third party websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for their policies or processing of your personal information. Please check these policies before you submit any personal information to such third party websites. Changes This Privacy Notice is subject to change at any time. If we make changes to this privacy notice, we will publish the revised privacy notice on our website and we will update the date it was last changed. It was last changed on
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